FREE SHIPPING ON ORDERS WITH 3+ ITEMS

SHIPPING INFO

 

***Please expect shipping delays for reasons related to this pandemic. Rest assured that we are doing everything we can to ensure your order is shipped as quickly as possible. Thank you for your understanding.***
For more information regarding our response to COVID-19, please visit our COVID-19 UPDATES page
 

What is the shipping cost of my order? 

We subsidize your order's shipping cost to make shipping more affordable. We offer flat rate shipping throughout Canada and the U.S. as follows:

Number of Items  Total Shipping Cost
Orders with 1 item $8.95
Orders with 2 items $8.95
Orders with 3+ items FREE!

 

 

When is my order expected to ship?

Most orders ship within 1 - 2 business days. You will receive a shipping confirmation email that contains mail tracking information once your order is shipped. Please check your junk mail folder if you have trouble locating this email, and be sure to add orders@sterlingcandle.com to your address book to ensure that you receive future communications regarding your order.

For more information, please contact us at hello@sterlingcandle.com, our support team will be happy to assist you!

 

How long does shipping take?

***Please note that mail carriers are experiencing delivery delays due to high shipment volumes and added safety precautions related to the pandemic. Below are shipping estimates only, please expect delays***

We ship all US orders via UPS and USPS Priority Mail. For most of US mainland, shipping time can vary from 2 – 5 business days. Alaska, Hawaii, as well as rural areas can take up to 14 business days.

We ship all domestic parcels with Canada Post Expedited Parcel, and the following is a table of expected shipping times as provided by Canada Post. Please note that this is just a guideline and actual shipping times may vary.

 

 Province

 Expected Shipping Time*

Alberta 4 - 5 days
British Columbia 4 - 5 days
Manitoba 3 - 4 days
 New Brunswick  3 - 4 days
 Newfoundland  5 - 6 days
 Northwest Territories  6 - 13 days
 Nova Scotia  3 - 4 days
 Nunavut  6 - 13 days
 Ontario  1 - 3 days
 PEI  4 - 5 days
 Quebec  1 - 3 days
 Saskatchewan  3 - 4 days
 Yukon  7 - 13 days

* Days are quoted in business days and excludes weekends